If your customer is late in arriving on your lesson, there is a strong chance he or she might call, email, or arrive soon. Many customers do not have access to a phone or have an alternate phone number while traveling, or they may encounter some travel delays that could affect their arrival time.
As long as the reservation shows as "Accepted" in your Experitus account, the reservation is considered active.
Here are a few ways to reach your customer:
- Call your customer on their provided phone number
- Message through the Experitus messaging system
- Email your customer through their personal email
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